Cookies Policy

Last updated: 17 November 2025

This Cookies Policy explains how Hair Heros (“we”, “us”, “our”) uses cookies and similar tracking technologies when you visit or interact with our website hair-heros.co.uk.
By using our website, you agree to the use of cookies as described below.


1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember preferences, improve browsing experience, and provide insights into how users interact with the site.

Cookies may be “session cookies” (deleted when you close your browser) or “persistent cookies” (remain until they expire or are removed).


2. How We Use Cookies

We use cookies to:

  • Ensure the website functions properly

  • Improve loading speed and performance

  • Remember your preferences (language, region, cart items)

  • Analyze website traffic and user behaviour

  • Support security and fraud prevention

  • Deliver relevant marketing and personalized content

We do not use cookies to collect sensitive personal information.


3. Types of Cookies We Use

a. Essential Cookies

These cookies are necessary for the website to operate. Without them, core features like navigation, checkout, and account access may not work.
Examples:

  • Session management

  • Shopping cart functionality

  • Security and authentication

b. Performance & Analytics Cookies

These cookies help us understand how visitors use our website so we can improve its design, content, and overall user experience.
We may use:

  • Google Analytics

  • Rank Math analytics

  • Other performance tools

c. Functional Cookies

These enable enhanced functionality and personalization, such as storing your preferences or remembering your login details.

d. Advertising & Targeting Cookies

These cookies track your browsing activity so we can deliver relevant ads and promotional content.
They may be set by us or by third-party advertising partners such as:

  • Google Ads

  • Meta/Facebook

  • TikTok Ads

  • Affiliate marketing tools

These cookies help limit repetitive ads and measure campaign performance.

e. Social Media Cookies

These cookies allow you to share pages and content on social media platforms. They may also track your activity across websites.
Platforms may include:

  • Facebook

  • Instagram

  • TikTok

  • Twitter (X)

  • Pinterest

  • YouTube


4. Third-Party Cookies

Some cookies on our site are placed by third-party services we use for analytics, ads, payment processing, or embedded content.

These third parties may collect information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

We do not control their cookies. For more details, please review their individual privacy policies.


5. Managing and Disabling Cookies

You can manage or disable cookies at any time through your browser settings.
However, disabling certain cookies may affect website functionality or cause some features to stop working.

Below are common browser links for managing cookies:

  • Chrome: Settings → Privacy and Security → Cookies

  • Safari: Preferences → Privacy

  • Firefox: Options → Privacy & Security

  • Edge: Settings → Site Permissions → Cookies

You may also use cookie consent tools displayed on our website to control categories of cookies.


6. Your Consent

When you first visit our website, you will see a cookie banner requesting your consent.
By clicking “Accept” or continuing to use the site, you agree to our use of cookies.
You may update your preferences at any time through the cookie settings available on the website.


7. How Long We Store Cookies

Cookie retention varies based on type and purpose.

  • Essential cookies: session-based

  • Analytics cookies: up to 24 months

  • Marketing cookies: between 30 days and 1 year

Persistent cookies can be removed manually from your browser at any time.


8. Updates to This Policy

We may update this Cookies Policy occasionally to reflect legal changes, website updates, or improvements to our cookie practices.
Any updates will be posted on this page with a new “Last updated” date.


9. Contact Us

If you have any questions about this Cookies Policy or how we use cookies, you can contact us at:

Email: hello@hair-heros.co.uk
Contact Us: hair-heros.co.uk